Sometimes the best business ideas are the most obvious ones, and Ready Ping is a new business
concept that falls right into this category. No one likes to wait around for their table to be ready at a restaurant, and now this business makes sure that they don't have to, by sending a text message when the table is ready.
With Ready Ping, restaurants can sign up for their service to let customers know when their table is ready on busy nights, so they don't have to hang around cluttering the lobby or bar. While restaurant pagers have been commonly used within the last decade, they are more expensive to maintain and have a higher failure rate; plus customers are confined to waiting in the parking lot or loitering outside of the restaurant until their pager goes off. Since everyone has a cell phone today, using text messages as a form of notification that it's time to eat, is not only obvious, it's also genius.
When using Ready Ping, all restaurants need to do is record their patrons name, party size and a cell phone number into the software, which also maintains a waiting list and keeps of how long each party has been waiting for their table. Once the table is ready, the click the button next to the party's name and a text message is sent.

As with any business, Ready Ping isn't fail-proof; for one, not everyone has a cell phone or uses text messaging, but cell phones can fail too. Patrons may enter areas where there is no cell phone service, they may forget to turn their phone on, or they may run out of batteries and miss the notification and lose their table. Plus, if restaurant patrons are waiting for an undisclosed period of time for their table, they might stray far from the restaurant and take too long to get back when they receive the text message, which can create a world of problems for the restaurant.
So, while Ready Ping might be a great idea in theory, its execution may not be quite up to par. Or, it might just transform the restaurant industry as we know it! What do you think?
Beth Graddon-Hodgson
Innovative Businesses Writer
InventorSpot.com
by Anonymous
Check out QLess
readyping's execution is indeed not up to par, as you suggest Beth. It uses SMTP gateways to send text messages for free. This means that when you enter a customer's phone number, you also have to enter his CELL PHONE CARRIER. The service is not interactive. There's no way for a customer to reply to the SMS. There's no support for voice calls.
Check out QLess for a much more mature product offering. QLess is interactive, support both voice calls and SMS, provides customers with forecast wait times, and provides detailed analytics.
by Anonymous
ReadyPing Worked For Me
I was at a restaurant in NYC last week that used ReadyPing. It worked like a champ! Their phone number was on the text which was great because I needed about 5 more minutes and it was easier for me to call instead of texting back.
by Fashion Finds
That's great to hear, I
That's great to hear, I think ReadyPing would work wonderfully from a customer perspective, I just wonder how it would impact a restaurant's scheduling, if not everyone is as proactive and corteous as you about calling back if they're not quite ready to eat!
Beth Graddon-Hodgson Innovative & Weird Fashions Writer/Innovative Businesses Writer
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by Anonymous
QLess
Why do you keep stalking ReadyPing? Don't you think the market is big enough for two players.