Touch Screen DiningHow many times have you gone to a restaurant whether it is a neighborhood greasy spoon joint or a high end hotspot, only to get a waiter who insists on taking your order verbally instead of writing it down because they feel they are skillful enough to remember it?
Thanks to technology and restaurants wanting to improve its efficiency with customer service, touch screen ordering systems are now available. These systems allow customers to bypass the whole ordering charade with a human by enabling the ability to order items via a screen similar to that of an ATM.
Most of us request "special" items beyond the basic menu dish such as cooked well done, on the side, extra cheese, etc. - this leaves ample room for messing up an order. This innovative new technology which has already started taking off in both the UK and LA gives the consumer peace of mind knowing they are getting what they want and freedom from having to wait for restaurant staff.
Some restaurants have gone to great lengths to create both a hardware and software platform that is both simple to use and has a clean interface. Some of the touch screen systems that have been developed even offer features such as free games like trivia, solitaire, and children's puzzles. For hungry consumers with children this system is a dream come true.
If you’re in California, swing by uWink, this restaurant has replaced its entire serving staff with high-tech touchscreen ordering systems. Oh and don't worry if this isn't yet available in your area, the restaurant business is notoriously known for its competitiveness, and ordering a meal at the touch of a button will surely be a concept that is bound to spread. Read more about uWink here .
Our Guest Blogger, Vicki Kwong is a Computer Support Technician, Web Designer, and Graphic artist based in beautiful Vancouver, B.C. She has worked in the IT industry for several years and those known to her consider her a serial enthusiast when it comes to technology.